Terms

Our terms are clear and easily understood. There are no hidden clauses or limitations. However, by using our service provided on the InstallFish.com website and served by DOGFI.SH Mobile Ltd, you explicitly agree to adhere to them, so please read them carefully and ensure you understand their implications.

Security

We take every reasonable precaution to secure your data. However, we will not be accountable for breaches of security originating from your poor account maintenance. It is your responsibility to ensure your login details and other credentials are kept private and if you feel your account has been compromised, you must notify us immediately of your concerns. We will not be liable for damages incurred as a result of poor account management on your part.

Payments & Subscriptions

Your payments are taken in advance and are due every calender month, beginning on the date of your initial subscription to any given tier. By signing up to one of our paid plans you agree to ours terms and accept the charges outlined in the plan description. Vat may be added to the business or enterprise plans depending on your country of residence. if applicable, these vat charges will be detailed when you attempt to upgrade your account. We reserve the right to change any price plan upon 30 days written notice to you. You are free to cancel you account whenever you wish, however no refunds will be offered if cancelling anytime into a new payment term.

Your subscription plan can be moved up or down at any stage, however if you are moving down a tier you must ensure you bring your resource usage under the cap for your chosen tier. This is to ensure you do not lose any important data. We could automatically trim your storage but the data loss would be random. Any payments toward a higher tier will be automatically credited to your new account. No refund will be offered if you move from a paid account to a free account anytime into a new payment term.

If you need assistance doing this feel free to get in touch.

Guest Accounts

Business and enterprise accounts have the option to add guest account access. This functionality is offered on the basis the 'guest' is a member of your organization or enterprise. Anyone found abusing this system will have there account permanently removed and all account data wiped. It is also the responsibility of the account holder to administer these accounts. No liability will be accepted from the result of guest accounts compromising the main account holders data.

Closing your Account

As stated above you are free to close your paid account whenever you wish. If you have upgraded in the middle of a billing period then decide to cancel there may be a charge for the time you spend in the higher tier. This will be proportionate to the respective plan price divided by the number of days use. If you wish to completely remove your account you must give us a written request and allow 30 days for us to process it. This is to ensure we accurately remove all your details from our system.

Dormant Accounts

We reserve the right to delete any dormant accounts from our system. You account will be classed as dormant if within 6 months there has been no logins associated app downloads. If we decide to close a dormant account you will be notified 1 month in advance during which time if no logins or downloads occur we will remove your account from our system.

Misuse

We trust you will exercise good judgment when uploading apps in development. The deliberate uploading of malicious content will result in the termination of your account and removal of all your stored data. It is also your sole responsibility to check and satisfy yourself of the safety of any third party material which is uploaded onto your account. We take no responsibility and are not liable in any way for the consequences of you uploading, transmitting or posting software which contains viruses, worms, Trojan horses, time-bombs, keystroke loggers, spyware, adware or any other harmful files, programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Liability

The service provided by us is ‘as-is’ with all warranties and liabilities, so far as permitted by law, being excluded. We will not be liable to you for any loss of profit, or any indirect or consequential loss arising from your use of the service. Where an absolute exclusion is not possible, our liability shall be limited to the payments received by us from you in connection with the service in the preceding 12 month period. Nothing in these terms and conditions shall limit or exclude our liability for death or personal injury caused by our negligence or for fraud. You agree to keep us indemnified against all liabilities, costs, expenses, damages and losses (direct and indirect) suffered or incurred by us as a result of any claim brought against us by a third party in connection with your performance, negligence, delay or other failing in an agreement with an end customer. You also agree to indemnify us against any claim made against us by a third party in connection with the infringement of its intellectual property rights, to the extent that the claim is attributable to your acts or omissions.

Personal Information

We store and process all your personal data in accordance with the terms of the Data Protection Act 1998. All sensitive personal data is encrypted and stored securely. For more information, please see our Privacy Policy.

Copyright & IP

You must own or have the appropriate and explicit permissions to make use of copyright and other intellectual property rights contained in an application or other data before you upload data on to our service or make any material publicly available. We will not be held responsible or liable for any losses or damages (direct or indirect) incurred as a result of you making use of material which infringes the intellectual property rights of any third party. You must comply with all relevant terms of any private or public licenses which apply to data contained in your applications.

Changes

We reserve the right to change these terms on 30 days’ notice. Any new services offered via this service will also be subject to these terms. You will be notified in writing of any revisions or new content.

If you need assistance or have any questions about any of our terms, feel free to get in touch.